This Refund Policy was last updated on January 1, 2024.
Thank you for joining EDRUPT. We at EDRUPT (“EDRUPT”, “we”, “us”) prioritize transparency regarding our refund policy and aim to clarify how we handle refund requests and associated processes. Unless we link to a different policy or state otherwise, this Refund Policy applies when you visit or use EDRUPT websites, APIs, or related services (the “Services”). It also applies to prospective customers of our business and enterprise products. By using the Services, you agree to the terms of this Refund Policy. You shouldn’t use the Services if you don’t agree with this Refund Policy or any other agreement that governs your use of the Services.
Once a digital product or workshop purchase has been made and payment has been processed, we regret to inform you that EDRUPT operates a strict no-refund policy. This policy applies to all digital marketing services and workshop purchases, regardless of the circumstances.
All purchases through EDRUPT grant access to our comprehensive digital marketing services, workshops, and resources. These are non-transferable and are solely intended for the purchaser’s personal use.
It’s important to acknowledge that the nature of our digital marketing content and workshops involves immediate access to valuable resources and materials upon purchase. As such, refunds cannot be processed once the payment has been successfully completed. This policy applies irrespective of whether the purchaser has utilized the services or attended the workshop.
In extremely rare circumstances where a technical error or issue arises from our end that significantly impedes access to the purchased services or workshop materials, we will investigate and take appropriate action to rectify the situation. Such cases will be handled on a case-by-case basis and will not guarantee a refund but rather a resolution to address the issue encountered.
For any queries or concerns regarding our refund policy or digital product-related issues, please reach out to our Support Team. We are committed to assisting you and ensuring a positive experience with our services.